Mixdesk

Mixdesk is a shared inbox for support and sales teams, allowing multiple people to work from the same set of incoming conversations. On eligible plans, it also includes AI agents that can handle conversations, with handoff to a human when needed.

A free inbox tier is available; it does not include the AI agents.

Key capabilities

• Shared inbox for support and sales conversations
• AI agents on eligible plans
• Handoff from AI agents to human team members
• Free inbox option, excluding AI features

Mixdesk may suit teams that manage customer or prospect messages collaboratively and want the option to add AI handling later.

Website: mixdesk.com