Fibre
Secure file upload for Intercom, Crisp & Zendesk.
Fibre lets your support team collect sensitive files from customers without compromising security or leaving your help desk.
What makes Fibre elegant is its seamless integration directly into Intercom, Crisp, and Zendesk—no need to redirect customers to external portals or juggle multiple tools. Unlike SendSafely's standalone approach, Fibre embeds secure file collection right where your conversations happen, keeping workflows smooth and professional.
Key Features:
- Native integrations: Works directly inside Intercom, Crisp, and Zendesk without disrupting your support flow
- Enterprise-grade security: End-to-end encryption ensures sensitive documents stay protected throughout transfer
- Simple customer experience: No account creation or app downloads required for file senders
- Compliance-ready: Meets security standards for handling confidential customer information
Who It's For: Fibre is built for support teams at SaaS companies, financial services, healthcare providers, and any business that regularly needs to collect sensitive documents like contracts, IDs, or financial records from customers. It's particularly valuable for teams who want security without sacrificing the streamlined experience customers expect.
With Fibre, secure file collection becomes an invisible part of great support—effortless for customers, powerful for your team.
